Contact us via the form below or through our contact details. We respond within 24 hours! Isabella Lane
Customer Service Hours
Monday to Friday: 8:00 AM – 9:30 PM
Saturday & Sunday: 10:00 AM – 6:00 PM
Email: info@avapremiumoutlet.com
Track my order
Would you like to track your order?
Click the link below to follow your package with Track & Trace:
👉 Track your order
Return within 30 days
You have a 30-day return period, counted from the day you receive your order. Please contact us before sending an item back so we can guide you through the return process.
Get in touch with us
Do you have questions about your order, delivery, returns, or anything else?
📩 You’re always welcome to contact us — we’re ready to help you.
ℹ️ You can also find answers to frequently asked questions in our FAQ.
Frequently asked questions
Answer all your questions!
Shipping
We ship all our orders with UPS. If you place your order before 11 p.m., your package will be shipped free of charge the next day. This means you will receive your order quickly and at no extra cost!
Returns
Not completely satisfied? No worries! You can easily return your order within 30 days of receiving it. We’ll make sure the process goes smoothly, so you don’t have to worry about a thing.
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Boulder, Colorado
I got a photo shoot as a gift—what an awesome present!
7 hours ago
Madison, Wisconsin
Summer is over, and I've already bought new items🍂
13 hours ago
Savannah, Georgia
A relaxed day in my new cozy sweater – perfect for chilly fall days
19 hours ago
Napa, California
My new favorite sweater from Ava Premium Outlet, soft, warm, and perfect for everyday wear. 🧶
1 day ago