Working at Ava Premium Outlet NY
As a premium outlet with curated designer collections, we combine style, quality, and exceptional service. At Ava Premium Outlet NY, every guest should feel welcomed, inspired, and valued — and we’re looking for people who can help us deliver that experience every day.
We’re seeking motivated team members who share our passion for fashion and customer care, and who can bring warmth and dedication to every interaction.
Interested in joining our team? Please send your application and résumé to careers@avapremiumoutlet.com, and include the position you’re applying for in the subject line. Applications are reviewed on a rolling basis, so we encourage you to apply as soon as possible.
1. Order picker
As an Order Picker, you’ll be responsible for packing and shipping our online orders quickly and accurately.
Your responsibilities:
- Pick and pack items for online orders
- Ensure proper and secure packaging
- Assist with receiving deliveries and restocking inventory
What we’re looking for:
- Organized and detail-oriented
- Able to work independently and efficiently
- Flexible and helpful during busy periods
2. Customer Service Representative
As a Customer Service Representative, you’ll be the link between our boutique and our customers.
Your responsibilities:
- Answer phone calls, emails, and chat inquiries
- Assist customers with product questions and order status
- Handle returns and complaints in a professional manner
What we’re looking for:
- Friendly and service-minded approach
- Strong written and verbal communication skills
- Previous customer service experience, preferably in retail
What we offer:
- A dynamic and welcoming work environment
- Great colleagues with a passion for fashion
- Employee discounts and opportunities for growth