Delivery terms

Shipping and Delivery
At Ava Premium Outlet New York, we strive to deliver your order as quickly and accurately as possible. Below you will find all the details of our shipping and delivery policy.

Processing Time
Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with tracking information.

Delivery Time
The average delivery time is 3 to 7 business days, depending on your location. Please note that delivery may take longer during busy periods or due to customs processing.

Shipping Method and Origin
All orders are shipped directly from our suppliers worldwide (including China and other countries outside the US). Customs fees or import duties may apply depending on the destination country, which are the responsibility of the customer.

Shipping Costs
Shipping costs are displayed at checkout and depend on weight, destination, and the chosen shipping method.

Shipping Responsibility

• If the tracking information shows that the package has been delivered, responsibility lies with the customer.
• Please double-check your address carefully; any mistakes must be reported within 24 hours of placing the order.

Contact
If you have any questions regarding shipping, you can contact us at info@avapremiumoutlet.com.